Services

Identity Theft Protection –
Who Do You Want by Your Side?

Today’s increasingly connected, digital world means your information is traveling further and faster around the internet. That’s why it’s important to have an identity protection partner you can count on to keep your information safe.

Credit Monitoring

When you select SHERPA, you are choosing a partner who understands the identity protection and financial security landscape and will be with you every step of the way to monitor and protect your credit. While credit report monitoring alone does not protect against all types of identity theft, SHERPA alerts you to changes in your credit report that could be the result of fraudulent activity, and stays by your side if identity theft is suspected.

Benefits

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Credit monitoring provides you with fraud alerts for changes in a credit report such as loan data, inquiries, new accounts, judgments, liens, and more.

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Single and tri-bureau credit reports (options vary by plan) provide credit scores and corresponding score factors (such as accounts in delinquency or new accounts opened), and rankings on where you stand in relation to other individuals.

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Opening lines of credit is a very common and costly form of identity theft, and monitoring your credit is the fastest and simplest way to guard against fraudulent activity taking place under your identity.

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Single or tri-bureau reports are available annually from all three major credit reporting agencies, allowing you to proactively manage your financial health and monitor your identity (options vary by plan).

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When you know your credit score, you have access to the same criteria that banks, lenders and even employers use in evaluating credit worthiness.

ScoreTracker
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View your credit score regularly without having to pay extra to view a full credit report.

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Access your monthly ScoreTracker graph and score factors for ongoing insight into your credit health.

Identity Monitoring

In today’s online world, thieves from anywhere in the world can take control of your identity with a few clicks of a mouse. Through Digital Ally, our online identity monitoring solution designed for proactive cyber detection on an international level, SHERPA breaks language barriers and detects identity theft around the globe. By monitoring thousands of websites and millions of data points, SHERPA will alert you if your personally identifiable information is being bought or sold online, and will advise you on your next steps.

Benefits

SHERPA monitors a full range of personally identifiable information including:

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Social Security numbers

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Phone numbers

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Email addresses

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Bank account and routing numbers

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Credit and debit card numbers

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Medical identification numbers

What SHERPA monitors:

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Forums and websites

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600,000+ webpages processed

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IRC channels

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10,000+ refined personally identifiable information search engine queries

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Twitter feeds

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P2P sources

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Hidden/anonymous web services

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Malware samples analyzed daily

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Botnet servers, 150,000+ compromised hosts

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Torrent sources

Social Security Number Trace

Social Security Number Trace monitors and notifies you when names, aliases and addresses become associated with your Social Security Number.

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Helps you detect identity theft sooner.

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Greatly reduces the time, money and emotional stress associated with a stolen Social Security Number.

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Enables you to have greater intelligence regarding how your Social Security Number is being used.

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Reporting includes a mapped view providing location of all identities.

Court and Criminal Records

SHERPA’s court and criminal record monitoring service tracks municipal court systems and alerts you in real time if a criminal act is committed under your name. It also collects current data at the state and county level.

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Helps you detect identity theft sooner and avoid embarrassing and damaging legal incidents resulting from fraudulent use of your identity in the court system.

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Receive monthly monitoring and alerts when changes to your report are discovered.

Non-Credit/Payday Loan Monitoring

Non-credit/payday loan monitoring tracks fraudulent non-credit/payday loans to ensure all-inclusive identity theft protection. Non-credit loans include both payday and quick-cash loans that do not require a Social Security number or credit inquiry to complete. SHERPA’s non-credit/payday loan monitoring detects fraud where credit monitoring alone cannot, so you can have peace of mind knowing you are receiving the total protection needed to keep your information secure.

Sex Offender Monitoring

SHERPA’s sex offender monitoring notifies you if a sex offender registers under a different name but uses your address. It also sends you alerts and reports that enable you to discover and monitor registered sex offenders living in your immediate area.

Change of Address

Change of address service monitors and reports if an individual’s mail has been redirected through US Postal Service.

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Know immediately if someone tries to steal your identity by redirecting your mail to a new address.

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All the details of the addresses associated are available in a map‐based view.

Credit Repair

When your identity is stolen, you may not know where to turn. That’s when you need a Sherpa by your side. SHERPA Identity Protection includes a full-service identity restoration service to guide you through the process of getting your identity back and restoring your credit. Through a team of U.S.-based call center representatives (including hearing impaired services and voice/email/chat communication options), SHERPA’s expert knowledge goes beyond traditional credit report restoration to ensure you get back what is yours.

Benefits

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Receive full-service restoration support from a certified identity theft restoration specialist.

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Receive interactive dispute letters to creditors, government agencies and credit bureaus.

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Receive an interactive identity theft affidavit.

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Eliminate out-of-pocket expenses for stolen identity.

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Reduce time and effort on your behalf in identity restoration.

Lost Wallet

If your wallet is lost or stolen SHERPA’s Lost Wallet service helps you quickly and easily cancel and replace all items commonly carried in wallets and purses including:

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Credit cards

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Debit cards

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Check books

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Driver’s licenses

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Social Security cards

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Insurance cards

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Passports

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Military identification cards

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Traveler’s checks

SHERPA’s restoration specialists will also assist you with canceling and replacing lost or stolen documents.

Identity Theft Insurance

SHERPA’s zero-deductible identity theft insurance reimburses you for out-of-pocket expenses up to $1 million. Plus, SHERPA will retain lawyers, investigators, and case managers on your behalf to guide you as you get your identity back.

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Insures you with a policy to protect financial losses in the event of a stolen identity.

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Reimburses you for expenses related to identity theft restoration, including replacement of documents, traveling expenses, loss of income, child/elderly care, fraudulent withdrawals from a bank account, and legal costs.

The identity theft insurance policy covers the costs to restore identity and/or legal defense fees and expenses up to USD $1,000,000 per Stolen Identity Event, but limited to: (a) Replacement of Documents – Up to USD $2,000 for any one Stolen Identity Event, (b) Traveling Expenses – Up to USD $2,500 for any one Stolen Identity Event, (c) Lost Wages – Up to USD $200 per day, for a maximum benefit period of one (1) month, but not to exceed USD $6,000 for any one Stolen Identity Event, (d) Childcare/Elderly Care – Up to USD $200 per day, for a maximum benefit period of one (1) month, but not to exceed USD $6,000 for any one Stolen Identity Event, (e) Fraudulent Withdrawals/Unauthorized Electronic Funds Transfer (EFT) Reimbursement Coverage – Up to USD $10,000 for any one Stolen Identity Event, and (f) Legal Costs – Up to a total of USD $1,000,000 for any one Stolen Identity Event.